Commercial Mediation
Workplace Mediation
Facilitation
Conflict Management

ResolutionWise

Conflict Management
Mediation Services

Lynette Edwards founded ResolutionWise to offer a distinctive and globally informed approach to dispute resolution. Drawing on her lived experience across culturally and linguistically diverse regions—including the United Kingdom, the Middle East, and Australia—she brings a broad and nuanced perspective to her practice.

Lynette has facilitated more than 2,000 mediations and conciliations involving commercial and workplace disputes across government, private, not-for-profit, and volunteer sectors. She is also deeply committed to empowering individuals and groups to build confidence and capability in navigating conflict.

Commercial Mediation

A woman in a white blouse shaking hands with a man in a black shirt at a desk with a laptop, a clipboard, a pen, and a small potted plant. It appears that they have reached an agreement.

Disputes in business are costly — financially, relationally and reputationally. Lynette supports businesses resolve conflict through a clear, efficient, and confidential process. Keep control of the outcome and avoid the time, stress, cost and uncertainty of litigation.

From contract disagreements, partnership breakdowns or payment disputes, she works with parties to uncover complex core issues, explore common ground, and move toward workable outcomes.

  • Commercial & Retail

  • Contracts

  • Consumer Matters

  • Workmanship

  • Debt collection

  • Franchises

  • Home Building

  • Infrastructure Construction

  • Motor Vehicles

  • Agriculture

  • Animal Husbandry

  • Residential Tenancy

Commercial Mediation Expertise

Contact Lynette to explore a practical, efficient way forward

Workplace Mediation

A modern conference room with four people seated around a table, engaging in a discussion. The room has large windows with city views, black office chairs, and a wall-mounted video screen.

Conflict at work is natural — but left unresolved, it impacts morale, communication, and productivity, costing businesses thousands of dollars in lost productivity and revenue.

Lynette offers a structured, impartial, and respectful process that helps individuals and teams move forward with a better understanding of their working relationships.

Whether it’s a manager-direct report issue, or a dispute between two or more employees, she helps to create a safe space where concerns can be addressed constructively and solutions can take root.

  • Federal Government

  • State & Local Government

  • Private Sector

  • Not for Profits

  • Education Sector

  • Politicians

  • CEOs & Executives

  • Corporate Boards

  • Partnerships

  • Management & Employees

Workplace Mediation Expertise

Contact Lynette to discuss solutions for your workplace

Facilitation

A diverse group of people in a business meeting in a conference room, with a woman standing at a whiteboard presenting to the attendees.

Teams and groups occasionally need a facilitator to identify and address complex core issues, toxic tensions, and to work toward solutions. Lynette has supported clients by designing and leading sessions tailored to your goals and your team’s unique dynamics. She facilitates structured meetings, emphasising clarity and purpose. Lynette creates an environment where all voices can be heard, promoting collaboration and ways of working together.

Additionally Lynette delivers or recommends training when it adds clear value in alignment with the business.

Facilitation Expertise

  • Community and Stakeholder Engagement Meetings

  • Facilitating Contentious Board Meetings

  • Team Culture Reviews

  • Training on Working Together Respectfully

  • Training on ‘Difficult Conversations’

Talk to Lynette about how she can support your business

Conflict Management Coaching

Two men engaged in a business discussion at a table, with a coffee cup and documents in front of them. They appear to be in discussion with each other.

Interpersonal conflict is normal and inevitable in our professional and personal lives. Navigating it well takes skill.

Lynette’s Conflict Management Coaching empowers individuals to approach conflict with confidence and professionalism and to turn it into powerful communication skills and purposeful action.

The model utilises a seven-step goal-oriented approach combining coaching, neuroscience and conflict management principles to build conflict intelligence. By the end of the training, participants will have a framework to employ every day, improving self-awareness and responses to conflict.

  • Politicians

  • CEOs

  • Executive Management

  • School Principals

  • Employees

  • Managers & Team Leaders

Clients Lynette has supported

Talk to Lynette about how she can support your business
Photo of Lynette Edwards, who specializes in conflict resolution, mediation, and conflict management coaching. Based in Sydney and open to travel, she brings diverse international experience to facilitate effective dispute management.

Lynette Edwards

Lynette Edwards is a trusted Mediator, Conciliator, Facilitator, and Conflict Management Coach. Lynette began her career in mediation after assisting to resolve numerous workplace misunderstandings and disputes. Her career spans Health, Information Technology, Transport and Construction. She has over 15 years of volunteering experience and is currently a Director of the not-for-profit organisation Voluntas.

More about Lynette Edwards

Contact

Reach out to Lynette Edwards at ResolutionWise for a consultation to discuss your needs.