Articles
We're all about empowering individuals to approach conflict with confidence and professionalism and to turn it into powerful communication skills and purposeful action. This collection of posts and articles presents thoughts and information to help readers learn and understand conflict management and mediation.
Contracts Need a Phased Dispute Resolution Clause so Your Time Is Not Managed by the Dispute
Contracts Need a Phased Dispute Resolution Clause so Your Time Is Not Managed by the Dispute | The most effective risk management strategy is drafting a clear, staged escalating dispute resolution process into every commercial agreement
The Hidden Costs of Court—And Why Smart Businesses Hire Mediators First
The Hidden Costs of Court—And Why Smart Businesses Hire Mediators First | Commercial disputes are inevitable, but dragging every disagreement into a courtroom is an expensive option of the past. The most forward-thinking executives are prioritizing mediations
How to Put the Brakes on Escalating Commercial and Workplace Conflicts
How to Put the Brakes on Escalating Commercial and Workplace Conflicts | How you manage the initial days of a disagreement sets the tone for whether you settle or spiral into expensive litigation
Prevent Conflict Escalating
Prevent Conflict Escalating | In conflict we often default into three common approaches. See if you can recognise yours.
Compromise: Is it a Bad Word?
Compromise: Is it a Bad Word? | Compromises in mediation are common and powerful – so let’s look at what the word means and how it works.
How Smart Leaders Resolve Conflict
How Smart Leaders Resolve Conflict | Resolving conflict early minimizes the impacts on your business.
A Book, a Coffee and a Mediation Business
A Book, a Coffee and a Mediation Business | Who knew where a book and coffee would lead - I never thought I would ever run a business, yet everyday I look forward to supporting other people and businesses manage their disputes in productive ways.
Workplace conflict? How a small step by HR can catch it early
Workplace conflict? How a small step by HR can catch it early. | Conflict, if guided correctly and early, can be an opportunity for growth.